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Frequently Asked Questions

Common Questions


What to do if I have found termites?

Found termites? Do not disturb them, it’s extremely important not to disturb termites if you find them. Contact Pest-Ex and we will provide a free call out and determine the following.

  • We need to determine the type of termites at your property
  • We then determine the building structure and slab type of the home
  • We determine if baiting or liquid treatment will be best suited
  • We measure your homes perimeter for exact pricing on perimeter protection

With all the above factors we then apply a fixed price termite elimination and control program for your home or building. All quotations are free no obligation quotes, so contact us for all your termite concerns.

How often do I need a termite inspection?

Australian Standards AS3660.2017 recommends a termite inspection to residential homes and buildings at least annually. High risk homes (Homes that have had a past termite issue or those near bushland or affected gardens/landscaping) Will require a termite inspection 6 monthly. The purpose of a termites is not only to determine if your property has termites, but also identify risks or areas that are conducive to termite attack. Most homeowners are unaware they have 3 or 5 areas around the home that will attract termites. So regular termite inspections are essential.

What are the signs of termites?

Signs of termites will usually appear visible once termites have become established in a home or building for some time. Signs of termites in a home may include the following-

  • Bubbling of window frames or skirting boards
  • Brown stain or softness in lower walls
  • Mud trails going up external walls
  • Mud trails internally

Early signs of termites usually include a clicking sound in the walls or window frames door frames or skirting boards.

Can I control termites myself?

It is difficult to control termites yourself as there are several factors that contribute to successful termite colony elimination.

  • The type of termites that require elimination is vital as some respond better to baits, dusts, and liquids.
  • Inspection of the building and accuracy of active areas is vital, and this can usually only be determined after a thorough termite inspection has been completed.

DIY termite treatments will usually always end up moving the colony elsewhere due to disturbance, also it is common for DIY attempts to eliminate part of the termite colony and cause further unknown damage to occur to the property.

Do our pest control chemicals smell?

No, our pest control products we use have nil odour, unlike the 1990s when organochlorine chemicals were used. Today we use no odour non repellent chemicals. These chemicals are undetectable to pests, so they naturally travel across treated surfaces and become affected as normal. Smelling products usually are poor quality and are repellent products used for fast knockdown only therefore will not provide a long-lasting residual.

Are your pest control products safe for pets?

Yes, all our products we use during pest control treatments are considered safe if applied by our professionals. Our pest control products sometimes contain the active ingredient also used in dog flee & tick tablets. When our products are applied in a fine mist, we will always advise you to keep pets off the treated surfaces for a minimum of 2 hours. Safety for you and your pets and our staff is #1 priority.

How long does a pest control treatment last?

Pest control treatments last for 6-12 months if done correctly using the good quality non-repellent products. Remember pest control is not an invisible force shield around your home there are times when you will see a pest but as soon as pests travel through or into our treated zones they will die off before an infestation starts. Pest control these days is now pest management, managing pests the safest and most effective way using products that pose minimal or no risk to homeowners or pets.

Can you do your own pest control?

DIY pest control treatments can be done by homeowners but the dosages and products available by local hardware stores usually only provide a temporary fix. The application equipment used by professional pest control professionals allows us to apply products correctly. Assessment of pest control entry points and types of pests is vital, this provides professional pest control technicians the ability to fix it right the first time. Most products available to the public are non-repellents offering a fast knockdown and little long-term residual. We recommend against attempting pest control yourself and to invest in a 1-time professional solution.

How much is a pest control treatment?

Pest control pricing usually depends on the size of property to be serviced and the service required, Inclusions for a full-service pest control treatment are:

  • Internal external perimeter spray
  • Roof void dusting treatment
  • Gel baiting to cupboards and drawers necessary
  • Wall cavity dusting void treatment
  • Fence lines/letterboxes

Pricing for residential homes – expect to pay $220 inc Gst for a 3-4 bedroom standard home

Pricing for residential duplex/townhouse – expect to pay $200 inc Gst

Body corporate? Commercial pest control cost – Call

Pest-Ex only use premium products that have no smell and are long lasting and we back our full pest control service with a 12-month warranty.

Prevent infestations & protect your property

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