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5.0 Star Rating

30 reviews

Product reviews Pest control

5.0 Star rating

30 reviews

Frequently Asked Questions

Common Questions


What to do if I have found termites?

Found termites? Do not disturb them, it’s extremely important not to disturb termites if you find them. Contact Pest-Ex and we will provide a free call out and determine the following.

  • We need to determine the type of termites at your property
  • We then determine the building structure and slab type of the home
  • We determine if baiting or liquid treatment will be best suited
  • We measure your homes perimeter for exact pricing on perimeter protection

With all the above factors we then apply a fixed price termite control program for your home or building. All quotations are free no obligation quotes, so contact us for all your termite concerns.

How often do I need a termite inspection?

Australian Standards AS3660.2017 recommends a termite inspection to residential homes and buildings at least annually. High risk homes (Homes that have had a past termite issue or those near bushland or affected gardens/landscaping) will require a termite inspection 6 monthly. The purpose of a termite inspection is not only to determine if your property has termites, but also identify risks or areas that are conducive to termite attack. Most homeowners are unaware they have 3 or 5 areas around the home that will attract termites. So regular termite inspections are essential.

What are the signs of termites?

Signs of termites will usually appear visible once termites have become established in a home or building for some time. Signs of termites in a home may include the following-

  • Bubbling of window frames or skirting boards
  • Brown stain or softness in lower walls
  • Mud trails going up external walls
  • Mud trails internally

Early signs of termites usually include a clicking sound in the walls or window frames door frames or skirting boards.

Can I control termites myself?

It is difficult to control termites yourself as there are several factors that contribute to successful termite colony control.

  • The type of termites that require treatment is vital as some respond better to baits, dusts, and liquids.
  • Inspection of the building and accuracy of active areas is vital, and this can usually only be determined after a thorough termite inspection has been completed.

DIY termite treatments will usually always end up moving the colony elsewhere due to disturbance, also it is common for DIY attempts to reduce part of the termite colony and cause further unknown damage to occur to the property.

Do our pest control chemicals smell?

No, our pest control products we use have nil odour, unlike the 1990s when organochlorine chemicals were used. Today we use no odour non repellent chemicals. These chemicals are undetectable to pests, so they naturally travel across treated surfaces and become affected as normal. Smelling products usually are poor quality and are repellent products used for fast knockdown only therefore will not provide a long-lasting residual.

Are your pest control products safe for pets?

Yes, all our products we use during pest control treatments are considered safe if applied by our professionals. Our pest control products sometimes contain the active ingredient also used in dog flee & tick tablets. When our products are applied in a fine mist, we will always advise you to keep pets off the treated surfaces for a minimum of 2 hours. Safety for you and your pets and our staff is #1 priority.

How long does a pest control treatment last?

Pest control treatments last for 6-12 months if done correctly using the good quality non-repellent products. Remember pest control is not an invisible force shield around your home there are times when you will see a pest but as soon as pests travel through or into our treated zones they will die off before an infestation starts. Pest control these days is now pest management, managing pests the safest and most effective way using products that pose minimal or no risk to homeowners or pets.

Can you do your own pest control?

DIY pest control treatments can be done by homeowners but the dosages and products available by local hardware stores usually only provide a temporary fix. The application equipment used by professional pest control professionals allows us to apply products correctly. Assessment of pest control entry points and types of pests is vital, this provides professional pest control technicians the ability to fix it right the first time. Most products available to the public are non-repellents offering a fast knockdown and little long-term residual. We recommend against attempting pest control yourself and to invest in a 1-time professional solution.

How much is a pest control treatment?

Pest control pricing usually depends on the size of property to be serviced and the service required, Inclusions for a full-service pest control treatment are:

  • Internal external perimeter spray
  • Roof void dusting treatment
  • Gel baiting to cupboards and drawers necessary
  • Wall cavity dusting void treatment
  • Fence lines/letterboxes


Body corporate? Commercial pest control cost – Call

Pest-Ex only use premium products that have no smell and are long lasting.

Prevent infestations & protect your property

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White Star 5.0

30 reviews

Google Reviews
White Star 5.0

30 reviews


5 Star Google reviews from both Gold Coast & Brisbane locations

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Kent Bailey
11 months ago
Just had my home barrier treatment for termites by Pest Ex. In every way a brilliant job and fantastic friendly service unlike...read more anything else I have struck on the Gold Coast. This is a very professional company and every person involved was excellent in every way. Strongly recommend them to all who read this review because you won't do better.
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Christie McCabe
a year ago
On time. Efficient. Friendly. Informative. Well priced. Our experience with Pest-Ex was easy from the moment Reception answered our call. Our routine...read more pest inspection could be done the next day (a Saturday which is most convenient for full time workers). Karl arrived at 7am with a smile to complete the service and carried out the work efficiently informing us of the process where required. Thanks team.
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Chris Burt
2 years ago
Very professional and able to identify our pest problem on the spot. Was on time and great communication with admin girls via...read more phone. Very conscious of keeping our pet safe after the treatment which was a classy touch. Highly recommend!
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6 months ago
Great people and always helpful and providing a good service.
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Lorrie Cruickshanks
a year ago
Thank you to Garyn who first identified the issues, he was extremely thorough and prompt and then to John and Janine and...read more the team who treated and area and placed the baits. The process was fully explained and they were extremely courteous and very professional. Thank you to all the team. The office also kept us up to date with when their representatives would be visiting and this is very much appreciated. Great work.
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Donna Hamerton
a year ago
After reading reviews, I'm glad that I chose Pest-Ex. Maria in the office was more than understanding to accommodate me and times....read more I was able to get a booking the same day I made the enquiry. Garyn my technician was even able to come earlier. When he arrived he was happy to explain everything that was going to happen and how to work around my pets and children. Need pest control done - hire these guys.
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Phoebe Worth
2 years ago
Impressed with the service. The technician Steve was on time, friendly and thorough - you could tell he was not rushing the...read more job. Will be using Pest-Ex again. Thanks guys!
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Mickey Ketch
a year ago
This company actually investigates the problem instead of just spraying your place and leaving. Very HIGH knowledge and experience in what they...read more do. They took the time to investigate the cause, the source of the problem and elimnated it completely which included going through every cupboard, cracks hiding spots the lot. We had a cochroach problem in our apartment for 3 months and we had 4 different companies come out and NONE of them investigated they only sprayed. After we called PestEx, Mr. Phillips was very knowledgeable and experienced eliminating our problem entirely. We also use PestEx in our shop and both Mr Phillips and Marty are EXCELLENT in resolving and maintaining pest problems. HIGHLY RECOMMEND PEST EX. BEST I'VE SEEN IN QUEENSLAND.